At Microdeb we are committed to providing exceptional support to ensure your success with our platform. Our dedicated support team is here to assist you with any technical issues, questions, or guidance you may need. We strive to provide timely and effective resolutions, ensuring minimal disruption to your operations.
We offer multiple channels to help you find the assistance you need.
Access a comprehensive library of guides, FAQs, and troubleshooting steps to resolve common issues.
For non-urgent enquiries, please email us and we will respond as soon as possible.
For assistance by phone, please contact our support team during weekdays from 8:00 to 17:00.
For businesses requiring enhanced support, we offer premium plans with benefits such as:
24/7 priority support
Custom SLA agreements
Onboarding and training sessions
Discover how Microdeb can transform your payment ecosystem. Contact us to learn more or book a demo today.