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Payment solutions for hospitals & aged care facilities

Simpler and more secure meal payments in healthcare

Microdeb provides a modern, fully integrated system that streamlines meal management, reduces administrative work, and creates smoother processes for patients, families, staff, and the entire organisation.

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Challenges in today’s healthcare environments

Meal payments are often an overlooked part of healthcare logistics, yet in practice they impact finances, administration, and the experience of family members every day.

When processes are manual or split across multiple systems, unnecessary costs arise, control is reduced, and staff face additional administrative burdens. Common challenges include:

  • Manual handling of cash and paper vouchers
  • Lack of control and traceability
  • Multiple systems across wards, cafés, and service points
  • Time-consuming administrative routines
  • Limited visibility for families
meal payments in healthacare
Äldre man och kvinna äter lunch vid ett bord, med andra personer i bakgrunden.

A unified solution for the entire meal journey

Microdeb consolidates all meal payments into a unified, cashless system, from ward kitchens to cafés and vending machines.

By managing all meal-related transactions within a single platform, it enables full control, reduced administration, and a more structured workflow across the entire organization.

This means:

  • A smoother everyday experience for patients and residents
  • Peace of mind for families through online top-ups
  • Less administration for staff
  • Full financial oversight for management and operations

Benefits for every part of the organisation

For finance & operations

  • Centralised overview of balances and transactions
  • Clear audit trails and simplified reporting
  • Reduced manual handling
  • Higher reliability and process quality

For staff

  • No cash or paper vouchers
  • Less time spent on administrative tasks
  • Streamlined checkout processes in cafés and kiosks
  • Smoother daily routines on wards

For patients & residents

  • Easy, cashless access to meals
  • One card that works everywhere
  • Greater independence and comfort

For families

  • Online top-ups available 24/7
  • Real-time balance and transaction history
  • Ability to support loved ones from afar

Practical outcomes for healthcare organisations

Less administration and more time for care

Microdeb reduces manual handling of cash, receipts, and reconciliations – freeing staff to focus on patients.

A more dignified patient experience

Patients and residents can access meals without cash and manage purchases independently.

Greater safety and transparency

Families can view balances and history in real time and top up cards remotely.

Cost savings

Fewer parallel systems, less manual work, and reduced paper handling.

Lower risk of errors

Digital processes and clear audit trails minimise mistakes and strengthen governance.

Future-ready

The system scales easily with additional wards, kitchens, and new payment methods.

Meal payment use cases across hospitals & aged care

Microdeb is widely used across hospitals and aged care facilities, supporting everything from payments of daily meals to spontaneous purchases.

Key features include:

  • Online top-ups for families: fast, secure, real-time deposits
  • One system for all food service points: ward kitchens, cafés, kiosks, and vending machines
  • Central dashboard: full visibility of balances, history, and traceability
  • Automated administration: less manual work and more efficient reporting

Meal payment use cases across healthcare

Microdeb’s solution is designed to bring simplicity and control to every part of the healthcare meal journey.

Examples include:

  • Ward and resident meals: secure and simple handling of daily transactions
  • Cafés, kiosks, and vending: a consistent payment experience across the entire facility
  • Family payments, e.g., maternity wards: partners or relatives can order meals directly from the ward
  • Internal staff purchases: cashless, efficient transactions for staff and departments

Getting started with a unified meal payment system

We map your current processes

Together we identify manual steps, inefficiencies, and improvement opportunities.

We help you choose an integrated, scalable solution

Ensuring the system supports growth, integrations, and secure online payments.

We engage your key departments

Together, we ensure that finance, restaurants, cafés, IT, and operations are aligned, enabling a smooth and efficient implementation.

We follow up and optimise

We evaluate results, gather feedback, and help you continuously improve over time.

Trusted by leading companies

Nordrest
Sodexo
Compass Group
ISS
Coor
scania
Microdeb – Mölndals stad logga
halmstad
microdeb-eatery
Microdeb Region Blekinge
Microdeb – Region Örebro Län
Microdeb – Region Jönköpings län
Microdeb – Region Kalmar län
Microdeb – Gothia Tower

Frequently asked questions for payment solutions of hospitals & aged care

How do online top-ups for families work?
Is the system secure?
Can the system integrate with our existing solutions?
What happens if a patient loses their card?

Ready to simplify meal payments in hospitals & aged care?

By consolidating all meal payments into one unified system, Microdeb brings transparency, efficiency, and a better everyday experience - for patients, families, and staff.